Privacy Policy

1. Information We Collect

Information You Provide to Us

• Lead form data: When you sign up for a free Relativity Score™ report or join our early access list, we collect your name, email address, and ZIP code of interest. Your IP address is anonymized before storage (see Section 3).
• Subscription information: If you purchase a paid plan, we collect your name, email address, and billing information processed by Stripe (we do not store payment card details).
• Property evaluation queries: When you use the Property Evaluator, we may log the address you entered and the results generated.

Information Collected Automatically

• Usage data: Pages you visit, features you use, timestamp of access, referring URL.
• Device and browser information: Device type (desktop/mobile/tablet), browser name and version, operating system, approximate geographic location (city/region/country from IP geolocation).
• Analytics identifiers: A visitor ID stored in your browser’s localStorage and a session ID for the current browsing session.

Information We Do NOT Collect

• We do not collect your full IP address. It is hashed for internal analytics and discarded after geographic resolution.
• We do not collect Social Security Numbers, driver’s license numbers, or other government identifiers.
• We do not collect precise GPS location data.

2. How We Collect Your Information

We collect information through the following methods:

• Direct input: When you fill out a form, subscribe to a plan, or contact us via email.
• Automated tracking: When you browse our website, we automatically log your page views, device characteristics, and approximate geographic location via IP geolocation (ip-api.com). Raw IP addresses are not stored.
• Polsia Analytics: We use Polsia’s analytics infrastructure to collect page view and usage data. This includes a beacon pixel that may set a browser cookie.
• Stripe: Payment information is processed by Stripe. We receive only your email and subscription status from Stripe — never your payment card details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the services you request, including free Relativity Score™ reports and subscription features.
• To send you relevant communications about your account, subscription, or our services. You may opt out of marketing emails at any time.
• To understand how users interact with our platform and improve the user experience.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To comply with our legal obligations.

We do not use your personal information for automated decision-making that produces significant effects on you.

4. Cookies and Tracking Technologies

We use the following types of cookies and tracking:

• Essential cookies: Required for the platform to function (e.g., session management, authentication for subscription features). These cannot be disabled without impairing functionality.
• Analytics cookies: Used by Polsia Analytics to measure page views, sessions, and usage patterns. These are non-essential; you may opt out of analytics tracking via your browser settings.
• Advertising cookies: We currently do not use third-party advertising cookies. If this changes, we will update this policy and obtain consent as required.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may reduce the accuracy of analytics but will not prevent you from using the platform.

5. Third-Party Services

We share your information with the following third-party service providers:

We do not sell, trade, or otherwise transfer your personal information to any other third party without your consent, except as described in this policy or as required by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Lead data: Retained indefinitely unless you request deletion. We will delete your lead data upon request within 30 days.
• Analytics logs: Page event logs are retained for a maximum of 24 months, after which they are deleted or anonymized.
• Subscription data: Retained for the duration of your subscription plus 3 years after account closure, as required for financial recordkeeping.

When data is deleted or anonymized, it is removed from our active systems and backup systems on a rolling basis consistent with our backup retention schedule.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted database connections using TLS/SSL.
• Access controls limiting personnel access to personal data on a need-to-know basis.
• Secure hosting on Render infrastructure with standard network security controls.
• AES-256-GCM encryption for OAuth tokens stored in our database (if applicable).

No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards relative to the sensitivity of the data we hold.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request correction of inaccurate personal information.
• Deletion: You may request deletion of your personal information, subject to any legal retention requirements.
• Opt-out of marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email.
• Data portability: You may request a machine-readable copy of your data where applicable.

To exercise any of these rights, email us at newtonianai@polsia.app. We will respond within 30 days.

9. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us at newtonianai@polsia.app and we will promptly delete the data.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You may request deletion of your personal information, subject to exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

We do not sell personal information as defined under the CCPA. We do share data with service providers (Stripe, Polsia, ip-api.com) as described in Section 5, which is not considered a "sale" under CCPA.

To exercise your California privacy rights, email us at newtonianai@polsia.app with the subject "California Privacy Request."

11. Florida Privacy Rights

Florida residents have rights under the Florida Consumer Privacy Act (FCPA), which is modeled on the CCPA. In addition to the rights described in Section 8 and Section 10, Florida residents may:

• Request confirmation of whether we process their personal information.
• Access a copy of their personal information in a portable format.
• Opt out of the sale of their personal information (we do not sell personal information).

To exercise your Florida privacy rights, email newtonianai@polsia.app. We will respond within 45 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Post the revised policy on this page.
• Email registered users of material changes, where applicable.

Your continued use of the Service after any change constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy inquiries within 30 days.